Reference

How 111taya Handles Your Personal Data

This Privacy Policy explains exactly what information we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use our platform — and how we keep that information secure.

Account data protectionbKash, Nagad, Rocket transaction privacyYour right to request dataCookie controls on your device

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove the data we hold about your account, our support team can handle that request directly. Use any of the channels below and include your registered account details so we can locate your record quickly and respond without delay.

Team online

Live Chat

Start a live chat session from within your account. Mention your privacy request at the opening and our team will route it to the right person without you waiting in a general queue.

Email Support

Send your data request by email with your registered phone number or account ID. We aim to acknowledge privacy-related emails and begin processing your request within a reasonable working period.

Account Help Centre

Log into your 111taya account and visit the Help section. From there you can flag a data or privacy concern directly, and the submission is linked to your account record automatically.

What We Collect and Why We Collect It

111taya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 111taya, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. We also record transaction data automatically each time a deposit or withdrawal is processed,

1
so we can verify the payment, resolve any dispute and keep your account wallet accurate. Device data such as your browser type, IP address and session timestamps is logged to protect your account from unauthorised access and to ensure the platform loads correctly on your phone.
2
We do not sell your personal information to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those services need to complete your transaction. Where we work with third-party game studios such as Pragmatic Play or Evolution, only
3
anonymised session identifiers are passed — never your payment details or contact information. Retention periods depend on the type of data: account records are held for as long as your account remains active and for a period after closure as required by applicable rules. You can
4
request a summary of the data we hold about you at any time by contacting our support team. Availability of our platform and the data rights that apply to you depend on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply a layered approach to data security — from the moment you enter your bKash number or Rocket account details to the point your withdrawal clears. SSL encryption is active across every page and every transaction path, so data in transit between your phone and our servers is not readable by outside parties. Beyond encryption, access to your personal account data inside 111taya is restricted by role: only the staff who need a piece of information to perform a specific task can see it.

SSL Encryption on All Transactions

Every deposit and withdrawal path — bKash, Nagad, Rocket — runs through SSL-encrypted connections. Your payment credentials and account details are not exposed during transmission or stored in plain text.

Cookie Use and Your Controls

We use session cookies to keep you logged in and preference cookies to remember your settings. You can adjust cookie permissions through your mobile browser settings at any time without losing your account access.

Account Security and Access Logs

Login attempts and session activity are logged against your account. If an unusual access pattern is detected — a new device or an unfamiliar location — we may prompt additional verification before allowing entry.

Data Retention and Deletion Requests

Account data is retained while your account is active and for a period after closure as required by applicable rules. Deletion requests are reviewed and actioned where no legal obligation requires us to keep the data.

Common Questions About Your Privacy on 111taya

These are the privacy questions we hear most often. If yours is not here, our support team can answer it through live chat or email.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number — plus device and session data used to secure your account.

Your payment details are shared only with the relevant payment processor — bKash, Nagad or Rocket — and only the data needed to complete your specific transaction. No other third party receives your payment information.

Yes. Contact our support team by live chat or email with your registered account details. We will locate your record and provide a data summary within a reasonable period.

Send a deletion request through email or the in-account Help section. We will review it and remove data where no legal retention obligation applies, then confirm the outcome to you.

We use session and preference cookies to maintain your login and settings on mobile. You can manage or block cookies in your browser settings; note that blocking session cookies may affect how your account loads.

The data rights described here apply where permitted by your local law and eligible region. We encourage you to check whether platform access and associated data rights are available where you are located.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRoulette Luckspin InfoFAQ

How 111taya Handles Your Personal Data

Reach Us About Your Privacy Rights

Live Chat

Email Support

Account Help Centre

How We Protect and Manage Your Information

SSL Encryption on All Transactions

Cookie Use and Your Controls

Account Security and Access Logs

Data Retention and Deletion Requests

Common Questions About Your Privacy on 111taya

01 What personal data does 111taya collect when I open an account?

02 Is my bKash or Nagad number shared with anyone outside 111taya?

03 Can I request a copy of the data held about my account?

04 How do I ask for my personal data to be deleted?

05 Does 111taya use cookies, and can I turn them off?

06 Do the data rights in this policy apply to me in Bangladesh?

Privacy Policy

Related pages

Related pages